Heavy & special items

Piano, safe, antiques, artwork: the items that need more hands, more equipment and more precautions. Always by approval, always disclosed in advance.

This type of job is always reviewed by our team before confirmation.

In pictures

Who it's for

  • Upright or grand piano (by approval)
  • Safe (by approval, weight disclosed)
  • Large appliances
  • Large-format TVs (TV box at extra cost)
  • Antiques, artwork and high-value items (declared value)
  • Exercise equipment (some disassembly requires a specialist)
  • Motorcycles (by approval)

What may be included

  • Review of the request before confirmation
  • Reinforced crew based on weight and access
  • Adapted equipment: straps, dollies, ramps, protection

What may cost extra

  • Weight-based surcharge for very heavy items (above roughly 225 lb)
  • Custom crates and protective cases
  • Specialist for certain disassembly or reassembly

What affects time and price

  • Weight and dimensions (measure and weigh if you can)
  • Floors, stairs and elevators at both addresses
  • Declared value for precious items
  • Clear photos speed up approval

How to prepare

  1. 1Disclose every heavy or special item in your quote — it's required
  2. 2Provide approximate weight and dimensions
  3. 3Add photos of the item and the access (stairs, doorway)
  4. 4State the value for antiques and artwork

Common questions about this service

Why do I have to disclose heavy items in advance?
So we can plan the right crew and equipment, and confirm any surcharge before moving day — no last-minute surprises.
What's the surcharge for a heavy item?
A weight-based surcharge generally applies above roughly 225 lb. The exact amount is confirmed in your quote based on the disclosed weight.
What if I don't know the weight?
Your request is simply reviewed by our team before the price is confirmed — no surcharge is ever applied automatically.

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