Photos before, during and after
Ten minutes of photos before the move can save you weeks of back-and-forth — with a landlord, an insurer or with us. Here's what to photograph and when.
1Before the move: the old home
- Photograph each empty room from two angles, plus floors, walls, doors and windows. That's your proof of condition for getting your deposit back or for a dispute at the Tribunal administratif du logement.
- Take close-ups of existing defects (scratches, holes, stains) so they can't be blamed on you later.
- Photograph the meters (Hydro, gas, rented water heater) with the reading legible: useful for the final bill.
- Take a photo of the back of every connected device (TV, router, console, stereo): reconnecting will be child's play.
2Your belongings
- Photograph valuable furniture from several angles before it's wrapped: surfaces, corners, legs, glass. Do the same for electronics turned on (proof they worked).
- For a piano, artwork, instrument or antique, add a photo of the invoice or appraisal if you have one. Our basic coverage is weight-based; a value declared in advance allows proper protection.
- Photograph the inside of valuable boxes (jewellery, collections, glassware) before closing them, with the box number visible.
- Shoot a 2-minute video walking through the full home: it's the fastest inventory there is.
3Moving day and after
- When the crew arrives, photograph the protection installed (floors, door frames) — it's also a guarantee for you if the landlord makes a claim.
- Photograph the empty truck at the end of unloading and the signed work order with the times.
- At the new address, take the same condition photos before placing furniture: that's your new baseline for the next move.
- If an item is damaged, photograph it immediately without repairing it, with the packaging, and email us everything within the following days.
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